Job Description
Join our vibrant hospitality team at Grandview Hotel Group and deliver exceptional weekend experiences to Columbus visitors! We're seeking passionate Weekend Hospitality Associates to create memorable stays for our guests while enjoying flexible weekend schedules. This role combines customer service excellence with operational support in a dynamic downtown environment. Perfect for students, parents, or anyone seeking weekend work-life balance. Enjoy competitive pay, complimentary meals, and a supportive team culture. Apply today to start your weekend adventure in Columbus!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage weekend front desk operations including reservations and inquiries
- Assist with guest room assignments and special requests
- Coordinate with housekeeping and maintenance teams for seamless service
- Handle billing transactions and cash management procedures
- Resolve guest issues promptly and professionally
- Conduct property tours and local area recommendations
Qualifications
- Flexible weekend availability (Saturday/Sunday shifts required)
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with reservation systems
- Positive attitude and team collaboration mindset
- Must be 18+ years old
- Valid Ohio driver's license (if applicable for errands)