Job Description
Join Raleigh Retail Solutions as a Weekend Customer Service Specialist and become the heart of our premium shopping experience! We're seeking enthusiastic individuals to deliver exceptional service during our busiest weekend hours. Enjoy flexible scheduling, competitive pay, and a dynamic team environment. Perfect for students, parents, or anyone seeking weekend work-life balance. Apply today and start your rewarding part-time career in Raleigh's thriving retail sector!
Responsibilities
- Provide outstanding customer service across all touchpoints including in-person, phone, and digital channels
- Process transactions efficiently using POS systems while maintaining accuracy
- Manage inventory and merchandise presentation to ensure premium store standards
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with weekend team to maintain seamless store operations
- Execute visual merchandising directives to enhance customer experience
- Support loss prevention protocols to protect company assets
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Weekend availability mandatory (Saturday/Sunday shifts)
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and technology
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving aptitude
- Reliable transportation to Raleigh location