Job Description
Join our dynamic team at Urban Oasis Hospitality! We're urgently seeking Weekend Customer Service Specialists to deliver exceptional guest experiences during our busiest weekend hours. This is a perfect opportunity for students, parents, or anyone seeking flexible weekend work with competitive pay and a vibrant work environment. No weekends required? Apply now and become part of Albuquerque's premier hospitality destination!
Responsibilities
- Provide outstanding in-person customer service to weekend guests
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Assist with event setup and weekend special activities
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year customer service experience preferred
- Weekend availability essential (Sat/Sun 8am-6pm)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and POS system knowledge
- Valid driver's license and reliable transportation
- Flexible attitude and problem-solving mindset
- Must be able to stand/walk for extended periods