Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and become the face of our dynamic retail environment! We're seeking energetic individuals to deliver exceptional customer experiences during our peak weekend hours. This immediate opening offers flexible scheduling and the opportunity to work with a supportive team in Kansas City's vibrant downtown district. Enjoy competitive pay, employee discounts, and a fast-paced atmosphere where your contributions directly impact our success.
Responsibilities
- Provide exceptional customer service through in-person interactions and digital support
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and visual merchandising tasks
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to maintain store cleanliness and organization
- Support weekend promotional events and seasonal campaigns
- Adhere to all safety protocols and company standards
Qualifications
- Previous retail or customer service experience preferred
- Availability to work Saturdays and Sundays (6am-2pm or 2pm-10pm)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and punctual attendance
- Positive attitude with a team-oriented mindset
- Must be 18+ years old