Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and become the heartbeat of our downtown Detroit store! We're seeking vibrant individuals to deliver exceptional weekend experiences to our diverse clientele. This flexible role offers competitive pay in a dynamic environment where your people skills shine. Perfect for students, parents, or anyone seeking weekend work-life balance without sacrificing earning potential. Enjoy our modern retail space with employee discounts and growth opportunities. Apply today and start your rewarding weekend journey!
Responsibilities
- Deliver outstanding customer service through personalized interactions and product expertise
- Process transactions efficiently using POS systems while maintaining cash accuracy
- Manage inventory tasks including stock replenishment and display organization
- Resolve customer inquiries with professionalism and solution-oriented approaches
- Collaborate with weekend team to maintain store cleanliness and visual standards
- Support promotional campaigns and special weekend events execution
- Contribute to weekend sales targets through upselling and product knowledge
Qualifications
- Previous customer service or retail experience preferred
- Strong communication skills with ability to engage diverse customers
- Basic math proficiency and comfort with technology POS systems
- Flexible availability for weekend shifts (Sat/Sun, 8am-6pm)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- High school diploma or equivalent required
- Valid Michigan ID for employment verification