Job Description
Join our award-winning hospitality team in Colorado Springs and deliver exceptional weekend experiences! We're seeking energetic Customer Service Specialists to support our growing resort operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment while serving our mountain community. Perfect for students, parents, or anyone seeking weekend-only hours with growth potential.
This role offers a unique blend of guest interaction and operational support in one of Colorado's most scenic destinations. Benefit from comprehensive training and a team-focused culture that values work-life balance.
Responsibilities
- Deliver outstanding guest experiences across resort amenities
- Manage check-in/check-out procedures and reservation systems
- Handle guest inquiries with professionalism and local knowledge
- Coordinate weekend activities and special event support
- Maintain pristine facility standards and safety protocols
- Collaborate with cross-functional teams during peak weekend periods
- Process payments and maintain accurate transaction records
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work Saturdays and Sundays (8am-6pm shifts)
- Strong communication and conflict resolution skills
- Basic computer proficiency with point-of-sale systems
- Ability to stand/walk for extended periods
- Valid Colorado driver's license (for occasional errands)
- High school diploma or equivalent required