Job Description
Join our dynamic team as an Evening Receptionist in the heart of Washington, DC! We're seeking a polished professional to provide exceptional front-desk support during evening hours. This is an immediate opportunity to showcase your customer service excellence in a fast-paced hospitality environment. If you're ready to start your career journey tomorrow, apply today!
Responsibilities
- Manage front desk operations including guest check-ins/outs and call handling
- Maintain a professional lobby area and ensure high standards of cleanliness
- Coordinate with security and maintenance teams for facility operations
- Process reservations and manage booking systems with accuracy
- Assist with administrative tasks including mail handling and scheduling
- Respond to guest inquiries with professionalism and problem-solving skills
- Document incidents and communicate effectively with overnight staff
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal abilities
- Proficiency with reservation systems (e.g., Opera, Cloudbeds)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational skills
- Flexible availability including evenings, weekends, and holidays
- Basic knowledge of emergency protocols
- Positive attitude with a service-oriented mindset