Job Description
Join our award-winning team at Urban Oasis Hospitality Group as a Weekend Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional guest experiences during our peak weekend operations. This flexible part-time role offers competitive compensation and the opportunity to work in a dynamic, fast-paced environment. Perfect for students or professionals seeking supplemental income with weekends-only availability. Enjoy complimentary meals, staff discounts, and a supportive team culture while building valuable hospitality skills.
Responsibilities
- Provide exceptional customer service to all weekend guests
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate transaction records
- Collaborate with weekend team to ensure seamless operations
- Uphold cleanliness and safety standards throughout the facility
- Assist with weekend event coordination and setup
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Sat/Sun)
- Basic computer proficiency with POS systems
- Positive attitude and service-oriented mindset
- Must be 18+ with reliable transportation
- Ability to stand for extended periods