Job Description
Join our dynamic hospitality team in sunny Jacksonville! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional guest experiences while enjoying flexible scheduling. Perfect for students, professionals, or anyone seeking supplemental income with competitive hourly rates and a supportive work environment. No nights or weekdays required!
Responsibilities
- Provide exceptional customer service to weekend guests via phone, email, and in-person interactions
- Manage reservation systems and ensure seamless check-in/check-out processes
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate transaction records
- Assist with event setup and weekend hospitality functions
- Resolve guest inquiries promptly and professionally
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible hours
- Basic proficiency with reservation software and POS systems
- Positive attitude and problem-solving mindset
- Valid Florida driver's license for occasional errands