Job Description
Join our award-winning hospitality team as a Weekend Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak weekend operations. This role offers competitive pay, flexible scheduling, and opportunities for career advancement in Wichita's premier service industry. Perfect for students, professionals, or anyone seeking weekend work with a supportive team environment. Enjoy free parking, meal discounts, and a vibrant workplace culture that values your contribution.
Responsibilities
- Provide exceptional in-person customer service to weekend guests
- Manage reservation systems and process payments accurately
- Resolve guest inquiries and complaints with professionalism
- Coordinate with dining and event teams during peak hours
- Maintain cleanliness and organization of guest areas
- Assist with weekend inventory management and restocking
- Train new weekend staff on service protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work efficiently in fast-paced weekend environments
- Basic POS system proficiency required
- Flexible availability Saturdays and Sundays (8am-6pm)
- Valid Kansas driver's license (if required for errands)