Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service during our busiest weekend hours. This role offers flexible Saturday/Sunday shifts with competitive pay in a vibrant retail environment. Perfect for students, parents, or anyone seeking weekend work without weekday commitments. Enjoy a supportive team culture, comprehensive training, and opportunities for advancement.
Responsibilities
- Provide exceptional in-store customer service and product assistance
- Process transactions accurately and efficiently using POS systems
- Manage stock replenishment and maintain visual merchandising standards
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to ensure seamless store operations
- Adhere to all health, safety, and security protocols
- Support promotional activities and seasonal campaigns
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic numeracy and cash handling competence
- Flexible availability for weekend shifts (Saturdays & Sundays)
- Positive attitude and problem-solving mindset
- Reliable transport and punctuality
- Right to work in the UK