Job Description
Join our dynamic team at Coastal Commerce Hub as a Weekend Customer Service Specialist! We're seeking enthusiastic professionals to deliver exceptional experiences during our peak weekend hours. This flexible role offers the perfect work-life balance while contributing to our vibrant seaside retail environment.
What we offer:
- Competitive weekend hourly rate with performance incentives
- Flexible scheduling ideal for students, parents, and career changers
- Comprehensive product training and development opportunities
- Staff discounts across all premium retail brands
- Supportive, inclusive team culture with weekend social events
Be part of Brighton's premier shopping destination while building transferable skills in customer engagement and retail operations.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash management
- Manage inventory restocking and visual merchandising displays
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to maintain operational excellence
- Adhere to health and safety protocols and company policies
- Support promotional events and seasonal campaigns
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively in a team
- Basic math proficiency for transaction processing
- Reliability and punctuality with weekend availability
- Positive attitude and problem-solving mindset
- Attention to detail in inventory management
- Legal right to work in the United Kingdom