Job Description
Join our vibrant team as a Weekend Customer Service Associate at Urban Retail Group! We're seeking energetic professionals to deliver exceptional service during peak weekend hours. This role offers flexible scheduling in a dynamic downtown San Francisco environment, perfect for students, parents, or anyone seeking weekend work. Enjoy competitive pay, employee discounts, and a supportive team culture. If you thrive in fast-paced settings and love helping people, apply today!
Responsibilities
- Provide outstanding customer service in-person and via phone/email
- Process transactions accurately and efficiently using POS systems
- Manage inventory and maintain organized stockrooms
- Assist with visual merchandising and store displays
- Resolve customer inquiries and escalations promptly
- Collaborate with weekend team to ensure smooth operations
- Adhere to all safety and compliance protocols
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math and cash handling proficiency
- Flexible schedule availability (weekends required)
- Positive attitude and problem-solving mindset
- High school diploma or equivalent