Job Description
Join Coastal Living Hospitality as a Weekend Customer Experience Specialist and become the heart of our premium hospitality operations. This part-time role offers the perfect blend of flexible scheduling and impactful customer engagement, ideal for students, parents, or professionals seeking weekend opportunities in San Diego's vibrant tourism sector. Enjoy competitive compensation, complimentary meals, and a dynamic team environment while showcasing San Diego's coastal charm.
Responsibilities
- Deliver exceptional guest experiences across front desk, concierge, and valet services
- Manage check-in/check-out processes with precision and warmth
- Coordinate local attraction bookings and transportation logistics
- Resolve guest inquiries and service challenges proactively
- Maintain detailed records of guest preferences and special requests
- Collaborate with cross-departmental teams to ensure seamless operations
- Uphold brand standards through consistent service excellence
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving abilities under pressure
- Flexible availability for weekend shifts (Sat/Sun)
- Basic proficiency with reservation and property management systems
- Valid California driver's license (if valet duties required)
- Positive, energetic demeanor reflecting San Diego's coastal vibe