Job Description
Join Urban Retail Group's dynamic team as a Weekend Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours at our flagship Charlotte location. This flexible part-time role offers competitive pay, weekend scheduling, and opportunities for growth in a fast-paced retail environment. Perfect for students, professionals seeking supplemental income, or those desering work-life balance. Enjoy a supportive culture, employee discounts, and the chance to be part of Charlotte's premier shopping destination.
Responsibilities
- Deliver personalized customer assistance and product recommendations
- Manage point-of-sale transactions with accuracy and efficiency
- Maintain visually appealing store displays and inventory organization
- Process returns/exchanges while adhering to company policies
- Collaborate with team members to achieve weekend sales targets
- Operate digital inventory systems and mobile checkout tools
- Support visual merchandising initiatives during weekend shifts
Qualifications
- Previous customer service or retail experience preferred
- Strong interpersonal communication skills
- Availability to work weekends (Sat/Sun) and holidays
- Basic math proficiency for transaction handling
- Ability to stand/walk for extended periods
- Proficiency with POS systems and mobile technology
- Positive attitude and problem-solving mindset
- Valid NC work authorization