Job Description
Are you looking for a rewarding part-time role that perfectly balances your lifestyle? Apex Retail Group is seeking a dedicated Customer Experience Specialist to join our vibrant team in Fresno, CA. We value our team members and offer a fantastic work environment with competitive pay and flexible weekend scheduling.
As a key member of our evening staff, you will play a pivotal role in ensuring our customers have a seamless and enjoyable shopping experience. We are looking for individuals who are proactive, reliable, and passionate about service excellence.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor throughout their shopping journey.
- Process sales transactions accurately using point-of-sale systems.
- Answer customer inquiries regarding products, services, and store policies efficiently.
- Assist with inventory management and stocking shelves during off-peak hours.
- Handle customer feedback and resolve issues with patience and care.
- Maintain a clean and organized sales floor environment.
Qualifications
- High school diploma or equivalent required.
- Previous experience in retail or customer service is preferred but not required.
- Must be available to work evening shifts and weekends consistently.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Proficiency with basic computer applications and POS systems.