Job Description
We are seeking dynamic individuals to join our growing team in San Jose, NC. Whether you are a college student looking for flexible work or an experienced professional ready for a new challenge, we offer competitive pay and a supportive environment.
About the Role:
We are currently filling multiple positions ranging from part-time to full-time roles. This is an excellent opportunity to gain hands-on experience in the tech industry while maintaining a healthy work-life balance.
Responsibilities
- Provide exceptional technical support and customer service via phone, email, and chat.
- Assist in the collection, entry, and verification of client data.
- Collaborate with the sales team to ensure accurate order processing.
- Maintain a professional and organized workspace to optimize workflow.
- Resolve technical inquiries and troubleshoot basic software issues.
- Participate in daily stand-up meetings and training sessions.
Qualifications
- High school diploma or GED is required; associate's or bachelor's degree is a plus.
- Previous experience in customer service or technical support is preferred but not required.
- Must be available to work flexible shifts, including weekends and evenings.
- Strong written and verbal communication skills.
- Basic proficiency with Microsoft Office Suite and web browsers.
- Ability to work independently and as part of a team.