Job Description
Immediate openings for evening part-time customer specialists in San Antonio! Join our dynamic team and deliver exceptional service while enjoying flexible hours. We're seeking motivated individuals to join our growing customer support team with competitive pay and growth opportunities.
Why work with us?
• Competitive hourly rates + performance bonuses
• Paid training and development opportunities
• Modern, supportive work environment
• Potential for advancement to full-time roles
• Convenient evening shifts (4-10 PM weekdays, weekends optional)
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and service issues efficiently
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for response times and resolution rates
- Contribute to process improvements and team initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (CRM systems, MS Office)
- Flexibility to work evenings and some weekends
- Positive attitude and team player mentality