Job Description
Are you looking for a flexible evening role in the heart of Las Vegas?
Apex Tech Solutions is urgently hiring an Evening IT Support Specialist to join our growing team. We value work-life balance and offer a flexible schedule that fits your lifestyle. If you have a knack for technology and a passion for helping others, we want to hear from you.
Why Join Us?
- Flexible evening hours (3:00 PM - 12:00 AM)
- Competitive pay with performance bonuses
- Modern work environment in Downtown Las Vegas
- Opportunity for career growth
Responsibilities
- Troubleshoot Hardware & Software: Diagnose and resolve desktop, laptop, and peripheral issues for internal staff.
- Help Desk Management: Log, track, and prioritize incoming support tickets efficiently.
- Network Support: Assist in maintaining local area network (LAN) and Wi-Fi connectivity.
- User Support: Provide top-tier customer service and training to end-users on new software and security protocols.
- System Maintenance: Perform routine software updates, patch management, and backups.
- Security Compliance: Ensure all systems adhere to company security standards and policies.
Qualifications
- Experience: 1-2 years of experience in IT support, help desk, or a related technical field.
- Education: Associate degree in Computer Science or IT, or equivalent professional experience.
- Technical Skills: Proficiency in Microsoft Office Suite, Windows 10/11, and basic knowledge of Linux or macOS.
- Communication: Excellent verbal and written communication skills to interact with diverse teams.
- Schedule: Must be available to work evenings, weekends, and holidays as required.
- Certifications: CompTIA A+ or Network+ certification is a plus.