Job Description
Immediate opening for part-time customer service professionals in Fort Worth! Join our dynamic team offering flexible schedules to accommodate your lifestyle. We're urgently seeking compassionate individuals to deliver exceptional client experiences while maintaining work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions matter. Perfect for students, parents, or anyone seeking flexible hours without sacrificing career growth.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve billing and service issues through multiple communication channels
- Update customer records accurately in CRM systems
- Collaborate with team to maintain service quality standards
- Process transactions and assist with account modifications
- Document interactions and report trends to management
- Adapt to flexible scheduling including evenings and weekends
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Ability to work 20-30 hours/week with flexible availability
- Proficient with Microsoft Office and basic tech tools
- Problem-solving mindset with attention to detail
- Positive attitude and team-oriented approach
- Reliable transportation to Fort Worth office