Job Description
Boston Tech Solutions is expanding our team and seeking dedicated individuals for immediate part-time openings. We pride ourselves on providing exceptional service and are looking for reliable candidates to join our dynamic workforce in the heart of Boston, MA.
This role offers a fantastic opportunity to gain valuable experience in a fast-paced environment while enjoying flexible working hours. If you are organized, proactive, and ready to start immediately, we encourage you to apply today.
Responsibilities
- Manage incoming customer inquiries via phone and email with a focus on rapid resolution and high satisfaction.
- Update and maintain accurate customer databases and filing systems.
- Assist in the preparation of daily reports and administrative documentation.
- Perform data entry tasks to ensure data integrity and accessibility.
- Collaborate with the wider team to meet daily and weekly operational targets.
Qualifications
- High school diploma or equivalent is required.
- Previous experience in customer service or administrative support is highly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote or hybrid setting.