Job Description
We are seeking enthusiastic and reliable individuals to join our growing team in Raleigh, NC. This is an excellent opportunity for those looking to start a career in customer service and administrative support without requiring prior experience. We offer a flexible schedule that works around your lifestyle, making it perfect for students or those seeking a secondary income.
At Apex Support Services, we pride ourselves on a modern, collaborative work environment where every team member is valued. If you are organized, communicative, and eager to learn, we want to hear from you immediately.
Responsibilities
- Assist customers with inquiries via phone, email, and chat in a professional and timely manner.
- Perform accurate data entry and maintain digital records of client information.
- Manage and organize incoming correspondence and documents.
- Support daily office operations and assist team members with various tasks as needed.
- Handle scheduling and appointment setting for internal teams.
- Ensure all customer interactions meet our high-quality service standards.
Qualifications
- No prior experience is required; we provide comprehensive on-the-job training.
- High school diploma or equivalent is preferred.
- Basic computer skills and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- The ability to work flexible hours, including weekends and evenings.
- Reliable internet connection and a quiet workspace if working remotely.