Job Description
Are you ready to kickstart your career in a dynamic environment?
Jacksonville Support Hub is currently urgently hiring dedicated Part-Time Customer Service Specialists. If you thrive in a fast-paced setting and are looking for immediate opportunities in Jacksonville, FL, we want to hear from you.
Join a team that values your contribution and offers the flexibility you need. We are looking for individuals who are eager to learn, possess strong communication skills, and are ready to make an impact from day one.
Why Join Us?
- Immediate Start: Don't wait for months—get on board now.
- Flexible Schedules: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn $15-$20/hour depending on experience.
- Professional Growth: Clear pathways for advancement within the company.
Responsibilities
- Handle inbound and outbound customer inquiries with a focus on resolving issues efficiently and professionally.
- Assist customers with product information, order status, and account management.
- Document all customer interactions accurately in our CRM system.
- Collaborate with the sales and technical teams to ensure customer satisfaction.
- Identify opportunities to upsell products and services to existing clients.
- Maintain a high level of professionalism and adherence to company policies at all times.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous customer service or retail experience is a plus but not mandatory for the right attitude.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work weekends and holidays as part of a rotating shift schedule.
- Strong problem-solving skills and a customer-first mindset.