Job Description
Are you looking for a rewarding career with a flexible schedule? We are currently urgent hiring dedicated Customer Service Representatives in Tampa, FL. Join a dynamic team where your skills are valued and your schedule is your own.
As a key member of our support team, you will be the voice of our brand, ensuring our clients receive the top-tier service they deserve. We offer competitive pay, comprehensive training, and a supportive work environment.
Why Apply?
- Flexible scheduling to work around your life.
- Competitive hourly rate ($15 - $18).
- Opportunity for growth within the company.
- Immediate start available for qualified candidates.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone and email with patience and professionalism.
- Resolve customer complaints and issues efficiently, ensuring a positive resolution.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Maintain and update customer records in the CRM database.
- Collaborate with the sales and technical teams to ensure seamless service delivery.
- Document customer interactions and feedback for continuous improvement.
Qualifications
- High school diploma or equivalent required; college degree preferred.
- Previous customer service experience is a plus but not mandatory for the right attitude.
- Strong written and verbal communication skills.
- Ability to type at least 35 WPM.
- Must be available to work flexible shifts, including evenings and weekends.
- Proficient in using computer applications and navigating multiple software systems.