Job Description
We are currently hiring immediately for dedicated Part-Time Customer Service Associates to join our growing team in Charlotte, NC. If you are seeking a flexible schedule with evening and weekend shifts, this is the perfect opportunity for you. We value our employees and offer a competitive pay rate along with comprehensive training for all new hires.
Why Join Us?
- Flexible scheduling (Evening/Weekend availability required).
- Competitive hourly wage ($18 - $22/hr).
- Opportunity for growth and advancement.
- Supportive and inclusive work environment.
Apply today to secure your position!
Responsibilities
- Greet and assist customers with a professional and friendly demeanor.
- Handle incoming calls, emails, and in-person inquiries efficiently.
- Process customer orders, returns, and exchanges accurately.
- Resolve customer complaints and issues to ensure satisfaction.
- Collaborate with team members to meet daily performance goals.
- Update customer records and maintain accurate databases.
Qualifications
- High School Diploma or GED equivalent.
- Previous customer service experience is a plus but not required.
- Must be available to work evenings and weekends.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation and punctual attendance.