Job Description
We are urgently hiring dedicated professionals for our evening part-time team in Cleveland, California. If you are a student or looking for a flexible schedule, this is the perfect opportunity to gain valuable experience while maintaining a healthy work-life balance.
At Apex Support Solutions, we pride ourselves on our inclusive culture and commitment to employee growth. Join us to work in a dynamic environment where your contributions are valued immediately.
Responsibilities
- Manage high-volume customer inquiries via phone and email during evening shifts.
- Process transactions and data entry with a high degree of accuracy and efficiency.
- Resolve customer complaints and issues professionally, ensuring a positive experience.
- Maintain accurate records in our CRM systems and update client information.
- Collaborate with the morning team to ensure seamless handovers and operational continuity.
- Adhere to all company policies and safety protocols at all times.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Basic computer proficiency and typing skills (40+ WPM).
- Excellent communication skills and a customer-centric attitude.
- Reliable transportation and ability to work evening shifts (4:00 PM - 10:00 PM).
- Flexibility to work weekends and holidays as needed.
- Enthusiastic attitude – we love hiring students and recent graduates!