Job Description
Are you looking for a rewarding career that fits perfectly around your schedule? Apex Support Solutions is urgently hiring for evening and weekend shifts in Chicago, IL. We are committed to providing top-tier support services and are looking for energetic individuals who are ready to start immediately.
Even if you have no prior experience, our comprehensive training program will get you up to speed. Join a diverse and inclusive team where your growth is our priority.
Why Join Us?
- Flexible Scheduling: Choose shifts that work for you (Evening/Weekend).
- Competitive Pay: Earn $18-$22/hour starting immediately.
- No Experience Needed: We provide full paid training.
- Professional Growth: Clear paths for advancement.
Responsibilities
- Assist customers with inquiries regarding products and services via phone, email, and chat.
- Resolve customer complaints and issues efficiently while maintaining a positive tone.
- Accurately document customer interactions in our CRM system.
- Collaborate with the support team to improve service quality and resolve escalations.
- Adhere to all company policies and procedures.
- Stay updated on product knowledge through ongoing training sessions.
- Ensure a professional and welcoming environment for all callers.
Qualifications
- High school diploma or GED required.
- Must be available to work evenings and weekends.
- Strong verbal communication skills with a friendly demeanor.
- Basic computer proficiency and typing speed.
- Reliable internet connection and a quiet workspace.
- Ability to handle high-pressure situations with patience and empathy.