Job Description
Join our dynamic team at Sacramento Community Services, where we celebrate student talent and offer flexible career opportunities! We're seeking enthusiastic Customer Service Representatives to support our growing client base. Perfect for students seeking real-world experience with adaptable schedules, competitive pay, and growth potential. Enjoy comprehensive training, mentorship programs, and a supportive environment that values work-life balance. Whether you're pursuing business, communications, or liberal arts, gain transferable skills while making a meaningful impact in our community.
Why Choose Us?
- Flexible shifts accommodating class schedules
- Tuition reimbursement program
- Transportation assistance
- On-site study areas
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Process transactions and maintain accurate records
- Collaborate with cross-functional teams on service improvements
- Participate in student mentorship initiatives
- Attend quarterly skill development workshops
Qualifications
- Currently enrolled in accredited college/university program
- Strong communication and problem-solving abilities
- Basic proficiency with CRM software (training provided)
- Availability to work 20-40 hours/week with flexible scheduling
- Valid driver's license (for occasional off-site events)
- Minimum GPA of 2.5 (or equivalent)