Job Description
Welcome to NexGen Innovations, where we are redefining the future of customer engagement. We are currently seeking a Sales Support Specialist to join our vibrant team in Raleigh, NC. Whether you are a college student looking to gain valuable experience or a professional seeking a flexible schedule, we offer a welcoming environment that adapts to your lifestyle.
In this role, you will be the bridge between our clients and our products, ensuring every interaction is seamless, professional, and impactful. We pride ourselves on a culture that values growth, diversity, and work-life balance. If you are ready to launch your career in a dynamic setting with opportunities for advancement, we want to meet you.
Why Join Us?
- Flexible Scheduling: We understand the demands of school and life. We offer evening and weekend shifts to fit your needs.
- Career Growth: We invest in our team members with clear pathways to full-time leadership roles.
- Modern Environment: Work in a cutting-edge office with a supportive and fun team culture.
Responsibilities
- Client Interaction: Engage with clients via phone and email to provide product information and resolve inquiries efficiently.
- Lead Management: Assist the sales team in tracking leads, updating CRM databases, and preparing daily sales reports.
- Sales Support: Collaborate with senior staff to prepare presentation materials and assist in upcoming promotional events.
- Feedback Loop: Gather customer feedback and relay it to the product team to help improve our offerings.
- Administrative Tasks: Maintain organized records of customer interactions and process returns or exchanges accurately.
- Event Representation: Represent NexGen Innovations at local career fairs and community events (evening availability required).
Qualifications
- Education: Currently enrolled in a college or university program, or High School Diploma/GED.
- Communication: Excellent verbal and written communication skills with a friendly and professional tone.
- Availability: Must be available to work evenings and weekends as required by business needs.
- Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new software.
- Attitude: A proactive, self-motivated attitude with a strong desire to learn the sales process.
- Transportation: Reliable transportation to and from the Raleigh office.