Job Description
Join Urban Retail Group's award-winning team as a Retail Associate in Philadelphia! We're seeking energetic professionals to deliver exceptional customer experiences in our vibrant downtown location. Enjoy remote-friendly scheduling with flexible hours and hybrid work options for administrative tasks. This role combines in-store engagement with digital support, perfect for tech-savvy individuals passionate about retail innovation. Competitive compensation, comprehensive benefits, and growth opportunities await!
Responsibilities
- Deliver personalized customer service through in-store consultations and virtual support
- Operate POS systems and process transactions with 100% accuracy
- Execute visual merchandising and maintain store presentation standards
- Manage inventory processes including stock replenishment and cycle counts
- Collaborate with remote team members via digital platforms for seamless operations
- Resolve customer inquiries and complaints with solution-oriented approaches
- Participate in product training and stay updated on inventory systems
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years retail or customer service experience
- Proficiency with digital tools (e-commerce platforms, CRM software)
- Exceptional communication and problem-solving abilities
- Ability to work flexible schedules including weekends and holidays
- Basic math skills and attention to detail for inventory management
- Valid Pennsylvania driver's license for occasional store transfers