Job Description
Join our dynamic team at Urban Retail Collective, where we're revolutionizing the shopping experience in Oakland! We're seeking passionate Retail Associates to deliver exceptional customer service and drive sales in our vibrant downtown flagship store. As a key member of our retail family, you'll embody our commitment to community, sustainability, and customer-centricity. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values growth and innovation.
Responsibilities
- Deliver outstanding customer service through product knowledge, personalized recommendations, and efficient checkout processes
- Drive sales through upselling techniques, merchandising strategies, and promotional campaigns
- Manage inventory operations including stock receiving, replenishment, and loss prevention
- Maintain visually appealing store displays and ensure cleanliness standards are met
- Process transactions accurately and handle cash management with precision
- Collaborate with team members to achieve daily sales targets and operational goals
- Actively participate in product training and stay updated on new arrivals
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong interpersonal skills with a customer-first mindset
- Ability to work flexible shifts including weekends, evenings, and holidays
- Basic math proficiency and comfort with POS systems
- Excellent communication and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license and reliable transportation
- Passion for Oakland's local culture and sustainability initiatives