Job Description
We are seeking a dynamic and customer-focused Retail Associate to join our team at the Santa Ana Fashion Center. If you have a passion for fashion and providing exceptional service, we want to hear from you. As a key member of our sales team, you will help create a welcoming environment for our customers and drive sales through your expertise and enthusiasm.
In this role, you will be the face of our brand, ensuring every shopper has a memorable experience. We offer competitive pay, flexible scheduling, and opportunities for career growth within our retail organization.
Responsibilities
- Greet customers warmly as they enter the store and assist them in finding the perfect products.
- Operate the point-of-sale (POS) system accurately and efficiently to process sales and returns.
- Maintain a clean, organized, and visually appealing sales floor and stockroom.
- Assist with inventory management, including stock replenishment and seasonal resets.
- Communicate product features and promotions to customers to drive sales.
- Collaborate with team members to achieve daily and monthly sales targets.
- Handle customer inquiries and resolve issues promptly to ensure high satisfaction.
Qualifications
- High school diploma or equivalent; prior retail experience is a plus.
- Strong verbal communication and interpersonal skills.
- Ability to stand and walk for extended periods and lift up to 25 lbs.
- Basic math skills for handling transactions.
- Flexibility to work varying shifts, including weekends and holidays.
- Passion for customer service and a friendly, approachable demeanor.