Job Description
Join Atlanta Tech Solutions, a forward-thinking remote-first company, and launch your career while balancing your studies! We're seeking motivated students for flexible evening part-time roles that fit your schedule. Gain hands-on experience in a dynamic environment, develop professional skills, and build your resume—all while working remotely from Atlanta or anywhere in Georgia. Enjoy competitive pay, supportive mentorship, and the freedom to excel on your terms. Perfect for ambitious students ready to grow their careers!
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening hours
- Assist users with technical troubleshooting and product inquiries
- Maintain detailed records of customer interactions and resolutions
- Collaborate with cross-functional teams to resolve escalated issues
- Adhere to company protocols and quality standards
- Continuously improve processes based on customer feedback
- Complete training modules to enhance product knowledge
Qualifications
- Currently enrolled in high school, college, or university program
- Strong written and verbal communication skills
- Reliable high-speed internet connection for remote work
- Ability to work flexible evening shifts (typically 5 PM - 10 PM EST)
- Basic proficiency with Microsoft Office Suite
- Customer service or tech support experience preferred but not required
- Proactive problem-solving mindset
- Must be authorized to work in the United States