Job Description
Are you looking for a flexible schedule that fits your lifestyle?
Apex Support Services is seeking a dedicated Remote Part-Time Customer Care Associate to join our growing team. We specialize in providing top-tier support for clients across the nation, and we are looking for individuals in the Las Vegas area who are available for evening and weekend shifts.
Enjoy the freedom of working from home while earning a competitive hourly wage. We offer a supportive culture, comprehensive training, and the flexibility you need to balance work with your personal life.
Why Join Us?
- Flexible weekend and evening schedules designed for work-life balance.
- Competitive hourly pay ($18 - $24/hr).
- Remote work model with no commute required.
- Comprehensive training and career development opportunities.
- Health and wellness benefits for eligible full-time staff.
Responsibilities
- Provide exceptional customer service via email, chat, and phone to clients in the Las Vegas region and beyond.
- Resolve customer inquiries and issues efficiently, ensuring high satisfaction scores.
- Manage and update customer accounts and support tickets within our CRM system.
- Collaborate with the remote support team during evening and weekend hours.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Must reside in the United States, specifically within the Las Vegas, NV area.
- Reliable high-speed internet connection and a dedicated home office space.
- Strong communication skills with the ability to express complex ideas clearly.
- Must be available to work weekends and evenings (shift times vary).
- Familiarity with customer service software and tools.