Job Description
Join our award-winning library system as a Remote Library Assistant and transform how Phoenix residents access knowledge. This fully remote opportunity lets you serve the community from anywhere while maintaining library excellence. We're seeking a tech-savvy professional to support digital literacy initiatives, manage virtual collections, and deliver exceptional remote patron services. Enjoy competitive benefits, flexible scheduling, and the chance to innovate in library science without geographical constraints.
Responsibilities
- Manage virtual reference services via chat, email, and video conferencing
- Curate and maintain digital collections for online patrons
- Develop and lead virtual literacy workshops for diverse age groups
- Implement and troubleshoot library management systems remotely
- Collaborate with cross-functional teams on digital outreach programs
- Analyze usage data to optimize remote service delivery
- Assist with virtual event coordination and community engagement
Qualifications
- Bachelor's degree in Library Science, Information Management, or related field
- 2+ years experience in library operations or digital reference services
- Proficiency with ILS systems (e.g., Sierra, Koha) and digital archives
- Exceptional remote communication skills with diverse audiences
- Experience developing virtual training programs or educational content
- Ability to troubleshoot technical issues independently
- Valid Arizona driver's license for occasional on-site rotations