Job Description
Join our dynamic team at the San Jose Public Library and become a cornerstone of community learning and engagement. We're seeking a passionate Library Assistant to deliver exceptional service, support educational initiatives, and help patrons navigate our extensive resources. This is a unique opportunity to shape the cultural fabric of Silicon Valley while advancing your career in library sciences.
Responsibilities
- Deliver exceptional customer service at service desks, assisting patrons with circulation, reference inquiries, and digital resources
- Manage library materials including acquisition, cataloging, processing, and shelving according to established protocols
- Conduct engaging community outreach programs, workshops, and literacy initiatives for diverse age groups
- Maintain accurate records using integrated library systems (ILS) and assist with inventory management
- Support digital literacy training, including device troubleshooting and database navigation assistance
- Collaborate with team members to ensure smooth daily operations and a welcoming library environment
Qualifications
- Associate's degree in Library Technology, Information Science, or related field OR equivalent experience
- Minimum 1 year experience in library, customer service, or educational support role
- Proficiency with integrated library systems (e.g., Sierra, Evergreen) and Microsoft Office Suite
- Strong interpersonal skills with ability to serve diverse populations with empathy and cultural competence
- Excellent organizational skills and attention to detail for cataloging and inventory management
- Ability to adapt to evolving technologies and assist patrons with digital resources
- Valid California Driver's License and reliable transportation for outreach events