Job Description
Join the innovative team at Minneapolis Public Library System and become a vital part of our remote-first library services! We're seeking a passionate Remote Library Assistant to support patrons across the Twin Cities from the comfort of your home. Enjoy flexible hours, competitive benefits, and the opportunity to shape the future of digital access while serving Minnesota's diverse communities.
Why Work With Us?
- Paid training on our proprietary library management systems
- Comprehensive health/dental/vision insurance
- $2,000 annual professional development stipend
- MacBook Pro home office setup provided
Responsibilities
- Deliver virtual reference services via chat, email, and video calls
- Manage digital circulation of e-books, audiobooks, and streaming media
- Curate online resource guides for community research needs
- Support patrons with digital literacy training and tech troubleshooting
- Collaborate on virtual programming for K-12 students and seniors
- Maintain accurate records in integrated library systems (ILS)
- Participate in cross-departmental digital innovation projects
Qualifications
- Associate's degree in Library Science or related field
- 2+ years experience with digital library platforms (Libby, Hoopla)
- Proficiency in virtual meeting tools and CRM systems
- Strong research skills with academic databases (JSTOR, ProQuest)
- Ability to work independently with minimal supervision
- Excellent written communication for remote patron interactions
- Minnesota library certification preferred
- Background check and tech security clearance required