Job Description
Join our innovative team at the San Jose Public Library System and become a vital part of our digital-first community services! We're seeking a tech-savvy and service-oriented Remote Library Assistant to deliver exceptional virtual library experiences from the comfort of your home. This role combines traditional library science expertise with cutting-edge digital platforms to support our diverse community's information needs.
As a remote team member, you'll enjoy flexible scheduling while making a tangible impact through virtual reference services, digital literacy support, and curated online resource curation. Our hybrid work model ensures work-life balance while maintaining high engagement with patrons and colleagues through collaborative digital tools.
Responsibilities
- Deliver virtual reference services via chat, email, and video conferencing
- Curate and manage digital collections including e-books, databases, and streaming resources
- Develop and facilitate virtual workshops on digital literacy and research skills
- Assist patrons with online account management and digital resource access
- Collaborate with team members using shared digital workspaces and project management tools
- Contribute to the library's online presence through social media and content creation
- Participate in regular virtual team meetings and professional development
Qualifications
- Associate's degree in Library Science or related field (or equivalent experience)
- Minimum 1 year experience in library services or information management
- Proficiency with digital platforms (Zoom, LibGuides, ILS systems)
- Exceptional written communication skills for virtual interactions
- Ability to work independently in a remote environment with minimal supervision
- Strong organizational skills with attention to detail in digital workflows
- Experience with virtual reference services or online customer support preferred
- Valid California driver's license (for occasional on-site rotations)