Job Description
Join Urban Retail Solutions as a Remote-Friendly Retail Associate and transform how customers shop! We're seeking tech-savvy individuals who can seamlessly blend in-store experiences with virtual support. Enjoy flexible scheduling while making an impact in Riverside's vibrant retail scene. Our hybrid model lets you assist customers both in-store and through digital channels, offering the best of both worlds. Apply today to become part of a forward-thinking team that values innovation and customer obsession!
Responsibilities
- Deliver exceptional customer service through in-person and virtual channels
- Manage online inventory and coordinate with store operations
- Process orders and returns using our integrated POS system
- Assist with merchandising and visual standards compliance
- Train customers on digital shopping tools and mobile apps
- Collaborate with store associates for seamless omnichannel fulfillment
- Monitor customer feedback and suggest service improvements
Qualifications
- 1+ years in customer service or retail environment
- Proficiency with POS systems and e-commerce platforms
- Strong communication and problem-solving abilities
- Reliable transportation for occasional in-store shifts
- High-speed internet and quiet home workspace
- Flexibility to work evenings/weekends
- Experience with inventory management software
- Ability to multitask across digital and physical touchpoints