Job Description
Join San Jose's premier library system as a Remote-Friendly Library Assistant! We're seeking tech-savvy, service-oriented professionals to deliver exceptional virtual and in-person library experiences. Enjoy flexible remote work while supporting our community's literacy and information access goals. Competitive compensation, full benefits, and professional development opportunities await!
Responsibilities
- Deliver responsive virtual reference services via chat, email, and video calls
- Manage digital resources including e-books, databases, and online learning platforms
- Assist patrons with digital literacy training and tech troubleshooting
- Curate and maintain virtual collections and digital content
- Collaborate with cross-functional teams on remote programming initiatives
- Support inventory management of physical and digital assets
Qualifications
- Associate's degree in Library Science or related field (or equivalent experience)
- 2+ years experience in customer service or library environments
- Proficiency with digital library systems (e.g., Libby, OverDrive)
- Strong written/verbal communication skills for remote interactions
- Ability to work independently with minimal supervision
- Experience with virtual meeting platforms (Zoom, Teams)
- Valid California Driver's License (for occasional in-person duties)