Job Description
Join our innovative team as a Remote-Friendly Library Assistant at the Metropolitan Library System! We're seeking a tech-savvy professional to deliver exceptional library services across New York City. This hybrid role combines remote work flexibility with occasional on-site responsibilities at our flagship location. You'll be instrumental in bridging digital and physical library experiences for our diverse community.
We offer a collaborative environment, competitive compensation, and professional development opportunities. If you're passionate about equitable access to knowledge and enjoy supporting patrons in both virtual and traditional settings, we want to hear from you!
Responsibilities
- Manage virtual reference services via chat, email, and video calls for NYC patrons
- Curate and maintain digital collections using integrated library systems (ILS)
- Assist patrons with online resource navigation, e-book platforms, and research databases
- Conduct virtual literacy workshops and digital literacy training sessions
- Collaborate with team members on collection development and program implementation
- Support inventory management for both physical and digital assets
- Generate usage analytics reports for remote services and digital resources
Qualifications
- Associate's degree in Library Science, Information Technology, or related field
- 2+ years experience in library services with remote support capabilities
- Proficiency with ILS platforms (e.g., Sierra, Evergreen) and digital resource management
- Excellent communication skills for virtual patron interactions
- Experience with virtual meeting tools and online training platforms
- Ability to work independently with minimal on-site supervision
- NYC residency preferred (for occasional in-person duties)