Job Description
Join our dynamic team at Charlotte Public Library System and become a cornerstone of community knowledge! We're seeking passionate Library Assistants to deliver exceptional service in our state-of-the-art facilities. As a vital member of our information access team, you'll empower patrons through resource navigation, program support, and innovative digital initiatives. Enjoy competitive benefits, professional development opportunities, and the chance to shape Charlotte's literacy landscape.
Responsibilities
- Manage daily circulation operations including check-ins, check-outs, and renewals
- Assist patrons with digital resources, research databases, and catalog navigation
- Coordinate community programs and outreach events for diverse age groups
- Maintain organized shelving systems and perform collection inventory tasks
- Provide reference support and basic tech assistance to library users
- Process new acquisitions and manage interlibrary loan requests
- Support children's literacy initiatives and educational activities
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years library, customer service, or educational environment experience
- Proficiency with integrated library systems (ILS) and Microsoft Office Suite
- Excellent communication skills with multilingual capabilities a plus
- Strong organizational abilities and attention to detail
- Ability to lift 20 lbs and stand for extended periods
- Valid North Carolina driver's license for outreach program support
- Background check clearance required