Job Description
Join Chicago's premier library system as a Remote-Friendly Library Assistant! We're seeking a tech-savvy professional to deliver exceptional patron services in a hybrid work environment. This role combines traditional library expertise with modern remote support capabilities, serving diverse communities across Chicago. Enjoy flexible arrangements while making meaningful impacts through digital literacy initiatives, virtual programming, and resource accessibility.
Responsibilities
- Deliver remote reference services via chat, email, and virtual consultations
- Manage digital resource platforms including e-books, databases, and research tools
- Coordinate virtual programming and community engagement initiatives
- Assist with cataloging metadata and maintaining digital collections
- Support patrons with technology troubleshooting and digital literacy training
- Collaborate with team on collection development and remote outreach strategies
Qualifications
- Associate's degree in Library Science or related field (Bachelor's preferred)
- Minimum 2 years library experience with remote service capabilities
- Proficiency in library management systems (e.g., Sierra, Koha)
- Exceptional digital communication and virtual presentation skills
- Experience with digital accessibility standards and assistive technologies
- Ability to work independently with minimal supervision
- Valid Illinois Library Certification (or ability to obtain within 6 months)