Job Description
Join the Greensboro Public Library as a Library Assistant and become an integral part of our vibrant community hub! We're seeking a passionate individual with flexible scheduling availability to support our mission of providing accessible knowledge and resources. Enjoy a dynamic work environment where your organizational skills and love for learning will directly impact patrons of all ages. This position offers competitive compensation and the opportunity to grow within a respected cultural institution.
Responsibilities
- Manage daily circulation operations including check-ins, check-outs, and renewals using ILS systems
- Assist patrons with catalog searches, reference inquiries, and digital resource navigation
- Maintain orderly library spaces through shelf maintenance and collection organization
- Coordinate and facilitate engaging community programs and events for diverse audiences
- Process new materials including cataloging, labeling, and shelving according to standards
- Provide excellent customer service while troubleshooting patron technology issues
- Support interlibrary loan requests and inventory management procedures
Qualifications
- High school diploma or equivalent; Library Science coursework or certification preferred
- Minimum 1 year customer service experience with proven conflict resolution skills
- Proficiency with integrated library systems (e.g., Sierra, Koha) and MS Office Suite
- Strong organizational abilities with attention to detail in record-keeping
- Ability to work independently with minimal supervision during flexible shifts
- Basic knowledge of Dewey Decimal System and library classification standards
- Valid North Carolina driver's license and reliable transportation for outreach duties