Job Description
Join our dynamic team as a Remote Evening Receptionist and become the first point of contact for our clients! Coastal Business Solutions is seeking a professional, tech-savvy individual to manage our virtual front desk during evening hours. This fully remote position offers flexibility while ensuring seamless client communication and administrative support. Enjoy competitive pay, comprehensive training, and a supportive remote work environment. If you're a people person with exceptional organizational skills and thrive in flexible settings, apply today!
Responsibilities
- Manage virtual reception duties including call handling, email triage, and live chat support
- Schedule appointments and coordinate calendars using digital platforms
- Process incoming client inquiries and route to appropriate departments
- Maintain accurate client records and update CRM systems
- Assist with basic administrative tasks like document preparation
- Ensure all communication adheres to company standards and brand voice
- Collaborate with day team for seamless handover of information
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in customer service or reception roles
- Proficiency with virtual communication tools (Zoom, Teams, Slack)
- Exceptional verbal and written communication skills
- Ability to multitask and prioritize in a remote setting
- Strong attention to detail and organizational abilities
- Reliable high-speed internet and quiet home office space
- Flexible availability for evening shifts (typically 4 PM - 12 PM)