Job Description
Join FlexiWork Solutions and transform your evenings and weekends into rewarding opportunities! We're seeking motivated individuals for our remote part-time positions in San Antonio. Enjoy competitive pay, flexible scheduling, and the comfort of working from home while supporting our dynamic client operations. This role is perfect for students, parents, or professionals seeking work-life balance without compromising on growth.
Responsibilities
- Handle client inquiries and support requests during assigned evening/weekend shifts
- Manage virtual customer interactions via chat, email, and video conferencing
- Maintain accurate documentation of client interactions in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Monitor service metrics and contribute to continuous improvement initiatives
- Adhere to data security protocols and confidentiality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or remote work experience
- Exceptional written and verbal communication skills
- Proficiency with digital collaboration tools (Slack, Zoom, CRM)
- Self-motivated with strong time management abilities
- Reliable high-speed internet and quiet home workspace
- Available for minimum 20 hours/week including weekends