Job Description
Join our dynamic team as a Remote Evening Receptionist at Mountain Peak Solutions! We're seeking a professional and tech-savvy individual to provide exceptional virtual support during our evening hours. This fully remote position offers flexibility while ensuring seamless client interactions and office operations. If you excel in a digital environment and value work-life balance, apply today!
Responsibilities
- Manage virtual reception duties including call routing and video conferencing setup
- Handle client inquiries via phone, email, and chat with prompt professionalism
- Coordinate appointment scheduling and calendar management across teams
- Maintain digital records and documentation in CRM systems
- Support evening staff with administrative tasks and technology troubleshooting
- Uphold brand voice in all client communications
- Collaborate with day team for seamless operational handover
Qualifications
- Proven experience in virtual reception or remote administrative roles
- Proficiency with video conferencing tools (Zoom, Teams) and CRM software
- Exceptional verbal/written communication skills and active listening
- Ability to work independently with minimal supervision
- Strong time management and multitasking capabilities
- Reliable high-speed internet and dedicated home office setup
- Evening/weekend availability (3:00 PM - 11:00 PM MST)
- Customer service certification preferred