Job Description
Join our innovative team as a Remote Evening Receptionist and become the cornerstone of our client interactions! This hybrid role blends in-person presence with remote flexibility, serving as the first point of contact during evening hours. You'll manage communications, support operations, and maintain our professional reputation while enjoying work-life balance.
We offer competitive compensation, comprehensive benefits, and a supportive environment where your contributions are valued. If you're a detail-oriented professional seeking a dynamic role with remote-friendly flexibility, apply today to join our growing team in Durham, NC.
Responsibilities
- Manage all incoming calls, emails, and virtual inquiries during evening hours (4 PM - 12 AM)
- Coordinate with internal teams to ensure seamless client and vendor communications
- Handle appointment scheduling and calendar management for multiple departments
- Maintain accurate visitor logs and manage access control for office premises
- Provide exceptional customer service via phone, video conferencing, and chat platforms
- Assist with basic administrative tasks including document preparation and data entry
- Collaborate with day shift receptionists to ensure operational continuity
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and virtual communication tools (Zoom, Slack)
- Exceptional verbal communication and active listening skills
- Ability to multitask effectively in a fast-paced environment
- Strong organizational skills with attention to detail
- Reliable high-speed internet connection for remote work
- Flexibility to work evenings with occasional weekend coverage
- Positive attitude and problem-solving mindset