Job Description
Join Our Remote Team Today! FlexiConnect Solutions is urgently seeking motivated Evening Part-Time Customer Support Specialists for our growing remote team. No experience required – we provide comprehensive training! Enjoy the freedom to work from anywhere in Wichita, KS with a flexible evening schedule perfect for students, parents, or anyone seeking work-life balance. Be part of a supportive environment where your growth matters.
Why Work With Us?
- Competitive hourly pay with performance bonuses
- 100% remote work opportunity
- Flexible evening shifts (5 PM - 10 PM CST)
- Free professional development training
- Health and wellness benefits available
- Collaborative virtual team culture
Responsibilities
- Respond to customer inquiries via email, chat, and phone with professionalism
- Resolve technical issues and troubleshoot product problems
- Update customer records in CRM systems accurately
- Collaborate with team members to ensure seamless service delivery
- Follow scripts and procedures for consistent quality
- Document interactions and maintain detailed case notes
- Meet daily performance metrics and response time goals
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent
- Strong communication skills and empathy
- Reliable internet connection and quiet workspace
- Basic computer proficiency (typing, internet navigation)
- Ability to work independently with minimal supervision
- Flexible availability for evening shifts (5 PM - 10 PM CST)
- Positive attitude and problem-solving mindset