Job Description
Join FlexPay Solutions Inc., a leader in flexible employment opportunities, and enjoy the freedom of remote evening work with daily pay! We're seeking motivated individuals to join our customer support team, offering unparalleled flexibility to balance work and life. Our Memphis-based operations serve clients nationwide, and we're committed to empowering professionals with immediate compensation and schedule autonomy. No commute, no office politics—just rewarding part-time work on your terms.
Responsibilities
- Deliver exceptional customer support via phone, chat, and email during evening hours
- Process transactions and resolve inquiries using our proprietary digital platform
- Maintain accurate records in CRM systems while ensuring data security compliance
- Collaborate with cross-functional teams to address complex customer needs
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or call center experience
- Reliable evening availability (5 PM - 11 PM CT, 4 days/week)
- Proficient with digital tools (MS Office, CRM software, video conferencing)
- Strong communication skills with empathetic problem-solving abilities
- Independent worker with self-motivation in remote environments
- Ability to pass background check and basic tech assessment